Through our experience, there are 2 possible reasons why you can’t log in with your customer account details even though they are correct.
- Your internet browser is blocking cookies and pop-ups for our websites.
- Your antivirus firewall is also blocking cookies and pop-ups for our websites.
If both cases you must whitelist/allow the following websites in both your internet browsers and your antivirus firewall.
- *DIDcomms.com
- *franzcom.co.uk
- *open-telecom.co.uk
If you have any questions please do not hesitate to contact us, or call us on +448081176736.