Abbreviated IM, a type of communications service that enables you to create a kind of private chat room with another individual in order to communicate in real time over the Internet, analogous to a telephone conversation but using text-based, not voice-based, communication. Typically, the instant messaging system alerts you whenever somebody on your private list is online. You can then initiate a chat session with that particular individual.
We are currently trialling our own Instant Messaging (beta) service which is available on the geographic numbers hosted VoIP phone network service and can be used by any customer with a VoIP Mobile Softphone App which supports Instant Messaging.