Call forwarding is at the heart of every DIDcomms virtual number. When a call arrives, our platform routes it — within milliseconds — to any UK mobile, landline, or SIP-registered device you specify. You can change your forwarding destination at any time from the customer portal, and the change takes effect immediately with no downtime.
DIDcomms supports multiple forwarding modes. Simple forwarding sends every call to a single number. Simultaneous ring calls up to five numbers at once and connects to whichever answers first. Hunt group tries each number in sequence until one answers. Time-based routing sends calls to different destinations based on the day and time — for example, routing to a mobile out of hours and to an office number during business hours. SIP forwarding is also fully supported, with no per-minute forwarding charge on Pay Monthly plans.