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Privacy Policy

TAP Gateway Ltd Website Privacy Policy

Last updated June 16, 2020

TAP Gateway Ltd ("us", "we", or "our") operates https://www.didcomms.co.uk the "Site", and we are committed to protecting the privacy and security of our usersā€™ and visitorsā€™ personal information. This Privacy Policy (ā€œPolicyā€) informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. Our privacy procedures have been implemented to comply with the privacy legislation of The United Kingdom.

Notice and Collection

While using our Site, we may ask you to provide us with certain information that can be used to contact or identify you. ā€œPersonal Informationā€ is any information that is identifiable with you, as an individual.

Personal information we collect may include:

  • Name
  • Mailing Address
  • Telephone Number
  • Email Address
  • Credit card or billing information/credit history

Personal Information, however, does not include your name, business title or business address or business telephone number in your capacity as an employee of an organization. TAP Gateway Ltd will only collect personal information by fair and lawful means. The provision of personal information is voluntary.

TAP Gateway Ltd collects personal information for the following purposes:

  • To establish and maintain responsible commercial relations with customers and to provide ongoing services
  • To understand customer needs and preferences
  • To develop and enhance market services
  • To meet legal and regulatory requirements
  • To evaluate candidates and applicants who have submitted personal information to us for employment consideration purposes
  • To respond to your inquiry when you contact us, request a download or request a demo
  • To send you our newsletter when you sign up for it, or you sign up to stay informed
  • To advise you about new products and services that may be of interest to you (provided that you can choose not to receive any invitations or direct mail from us by indicating your preference as outlined below under Contact Us)
  • Statistical analysis
  • Email newsletters
  • Other uses as may be permitted or required by applicable law
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Configuration Details We need the registered email username you want to use on customer account and your SIP server IP addresses from which you will be sending call traffic. Email Username* VoIP/SIP server IP address(es)* How many SIP channels do you require?*Please note that all customers get a maximum of 10 channels on a 30 day trial period. This is because we have customers sign up who are illicit CC traffic abusers and we must protect ourselves. After 30 days we can discuss an increase in channels. ASR % (Answer-Seizure Ratio)* ACD (Average Call Duration min.)*Contact Details Name*FirstLast Phone* Contact Email* Company Name Address* Street Address Street Address Line 2 City State / Province / Region Postal / Zip Code AfghanistanAlbaniaAlgeriaAndorraAngolaAntigua and BarbudaArgentinaArmeniaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBhutanBoliviaBosnia and HerzegovinaBotswanaBrazilBruneiBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCape VerdeCentral African RepublicChadChileChinaColombiaComorosCongoCongo (Brazzaville)Costa RicaCote d'IvoireCroatiaCubaCuracaoCyprusCzech RepublicDenmarkDjiboutiDominicaDominican RepublicEast Timor (Timor Timur)EcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatiniEthiopiaFijiFinlandFranceGabonGambia, TheGeorgiaGermanyGhanaGreeceGrenadaGuatemalaGuineaGuinea-BissauGuyanaHaitiHondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsraelItalyJamaicaJapanJordanKazakhstanKenyaKiribatiKorea, NorthKorea, SouthKuwaitKyrgyzstanLaosLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMauritaniaMauritiusMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew ZealandNicaraguaNigerNigeriaNorth MacedoniaNorwayOmanPakistanPalauPalestinePanamaPapua New GuineaParaguayPeruPhilippinesPolandPortugalPuerto RicoQatarRomaniaRussiaRwandaSaint Kitts and NevisSaint LuciaSaint VincentSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSpainSri LankaSudanSurinameSwedenSwitzerlandSyriaTaiwanTajikistanTanzaniaThailandTogoTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTuvaluUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUruguayUzbekistanVanuatuVatican CityVenezuelaVietnamWalesYemenZambiaZimbabweCountryDocument UploadYou are required to send us a copy of your photo ID (eg., passport, drivers license or national identity card). We also need a copy of your company registration if applicable. Formats accepted jpg, gif, tif, tiff, pdf Upload File 1 (proof of indentification)* Upload File 2 (company registration) Reason for interconnection, eg. call centre, retail calls, data etc.* reCAPTCHA I consent collecting this data and processing it according to Privacy Policy of this website.SubmitReset

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Unless required or permitted by law, we shall not use or disclose your personal information for a new purpose not identified here.

In certain circumstances, the TAP Gateway Ltd Site may collect information from individuals under the age of 13. As required by law, we will give parents direct notice prior to collecting information and receive the parentā€™s verifiable consent.

  • TAP Gateway Ltd will not require a child to disclose more information than is reasonably necessary to participate in an activity;
  • Parents can review their childā€™s personal information, direct us to delete it, and refuse to allow any further collection or use of the childā€™s information;
  • Parents can agree to the collection and use of their childā€™s information, but still not allow disclosure to third parties unless thatā€™s part of the service (for example, social networking);
  • To learn more about our privacy procedures, you may contact us at:

Choice and Consent

Prior to obtaining your consent, TAP Gateway Ltd will describe the choices available to you and obtain implicit or explicit consent with respect to the collection, use, and disclosure of your personal information, except in certain situations otherwise permitted by the law. Where it is reasonable to do so, we may rely on your implied consent. Otherwise, we will rely on explicit consent received directly from you to collect or use your personal information, for example, the collection of your personal information if you subscribe to a newsletter on the Site.

You may withdraw or modify your consent at any time through contacting TAP Gateway Ltd's Privacy Officer at: contact@didcomms.co.uk

Use and Retention

TAP Gateway Ltd limits the use of personal information to the purposes identified in this Policy and for which the individual has provided implicit or explicit consent. We retain personal information for only as long as it is necessary to fulfill the stated purposes, except with the consent of the individual or as required by law.

Personal information provided to us by users is primarily stored on servers in The United Kingdom.

TAP Gateway Ltd will destroy personal information that is no longer needed.

Disclosure to Third Parties

TAP Gateway Ltd does not transfer personal information to third parties or service providers.

Access

TAP Gateway Ltd provides individuals with access to their personal information for review or update. If you wish to access your personal information to challenge accuracy or update it to ensure completeness, you may email us at contact@didcomms.co.uk. We will provide a response within 30 days of receiving an access request. If under certain circumstances we are unable to fully separate your personal information from that of another individual, we will not be able to provide you with access to your information.

Quality

TAP Gateway Ltd will strive to maintain an accurate and complete record of your personal information for the purposes identified in this Policy. If you believe your personal information may be inaccurate, you may contact us to access your personal information and take steps to verify, update, and correct it.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse or disable all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. By using this website, you accept the use of cookies.

Security for Privacy

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. TAP Gateway Ltd protects personal information against unauthorized access in accordance with established policies and procedures. Information is protected by security safeguards appropriate to the sensitivity of the information.

Monitoring and Enforcement

TAP Gateway Ltd monitors compliance with its privacy policies and procedures. Users may file privacy complaints and disputes by contacting TAP Gateway Ltd's Privacy Officer at contact@didcomms.co.uk who is accountable for our privacy compliance. Every privacy-related complaint will be acknowledged, documented, and investigated, with the results being provided to the complainant. If the complaint is found to be justified, appropriate measures will be taken as a result.

Changes to This Privacy Policy

This Privacy Policy is effective as of June 16, 2020 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the website after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any further policy about this Privacy Policy, please contact us at:

TAP Gateway Ltd
1 ST. Michaels, Gonvena Hill
Wadebridge, Cornwall, PL27 6DQ
+44 (0)808-117-6736
contact@didcomms.co.uk

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