Tag: some – Page 2

How PSTN and ISDN switch off will impact your business

Posted on February 10, 2019February 10, 2019 by Daniel Kobale

How PSTN and ISDN switch off will impact your business. As we all know, in 2015 BT announced that they will be switching off the PSTN and ISDN networks by 2025. With this, BT will no longer accept any new orders or amendments to services applicable to any ISDN products from 2020. Once the switch-off has taken place, customers will be migrated to the IPEX (IP Exchange) core network using SIP (S...
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Life after Ofcom’s 3% rule

Posted on December 18, 2018May 15, 2020 by Daniel Kobale

Uncertainty, we are told, is bad for business. Uncertainty over Brexit is bad, uncertainty over exchange rates is bad, uncertainty over unpredictable world leaders is bad. As of March 1st 2017, there’s a new type of uncertainty being introduced into the world of outbound calling. The previously clear guideline of a 3% maximum abandoned call rate is set to silently disappear overnight on the 28th F...
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What are Ofcom’s rules on outbound calling times?

Posted on December 18, 2018May 1, 2019 by Daniel Kobale

A question we often get asked is what Ofcom considers acceptable outbound calling times for call centres? As this is one of the common complaints people make regarding call centres, you’d have thought that this would be clearly defined and easy to establish. Perhaps surprisingly, it’s not. As this matter logically falls into the remit of the use (or misuse) of a public communications network, y...
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EE and Virgin Media fined for overcharging customers

Posted on December 11, 2018 by Daniel Kobale

EE and Virgin Media have been fined a total of £13.3 million for overcharging almost 500,000 mobile and broadband customers who wanted to leave their contracts early. An investigation by Ofcom found that around 400,000 EE customers ended up overpaying up to £4.3 million, while almost 82,000 Virgin Media customers were overcharged just under £2.8 million. The regulat...
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How to Use a VPN with VOIP

Posted on October 4, 2018May 7, 2020 by Daniel Kobale

Fix VOIP audio and connectivity issues with a VPN Unblock Skype, Viber, and Google Hangouts Secure your video and voice chats with 256-bit encryption Save money on international calls Get instant access to more sites and services from anywhere in the world Get ExpressVPN Why use a VPN for VoIP? Freedom Some countries in the Middle East and Asia block VoIP services like Skype...
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Asterisk configurations for sip.conf and extensions.conf

Posted on July 14, 2018March 28, 2023 by Daniel Kobale

DIDcomms is completely compatible with VICIdial and Asterisk. These are some configurations that we have used with our clients to configure their Asterisk and VICIdial SIP/VoIP servers. Our IP addresses for inbound/outbound: sip.franzcom.com 5.144.84.191 5.144.88.163 Account entry for OUTGOING SIP IP authentication. username= secret= disallow=all allow=ulaw allow=ala...
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SIP Response Codes Session Initiation Protocol

Posted on June 16, 2018October 16, 2019 by Daniel Kobale

SIP (Session Initiation Protocol) is a signalling application layer protocol designed to create, modify, and terminate a multimedia session over the Internet Protocol. It is the most common protocol used in VoIP technology. In SIP, every network element is identified by a SIP URI (Uniform Resource Identifier) which is like an address. They are broken down as 1xx Provisional Responses, 2xx Successf...
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What is SIP Termination?

Posted on March 1, 2018May 15, 2019 by Daniel Kobale

About SIP call termination? SIP termination is a service which allows users to use VoIP technology for making outgoing voice calls to external phone networks all over the world, including public switched telephone network phone numbers, as well as mobile wireless operators. Tariffs for SIP termination service vary from one SIP termination provider to another and calling rates vary depending on...
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Which VoIP/SIP Codec Should You Use?

Posted on November 29, 2017May 15, 2019 by Daniel Kobale

How To Describe the Quality of a SIP Trunking Call “So clear, you can hear a pin drop!” Are you old enough to remember the very successful tag line for Sprint Communications' long distance service back in the ancient 1990’s? “Can you hear me now?” Or...Did you grow up remembering the equally (if not more) successful phrase that Verizon Wireless made part of our cultural reality in the new mi...
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How to Unblock DIDcomms VOIP, Whatsapp Calling, Skype, Viber and more VoIP apps with VPN

Posted on March 8, 2017May 15, 2020 by Daniel Kobale

Some countries block VOIP and other IP software applications. Based on your location, DIDcomms VOIP calling, WhatsApp Calling may be blocked as well as other services such as Skype, Viber and Facebook Calls. But don’t let these geo-restrictions and censorship's get in the way of connecting with the important people in your life! Country Restrictions Belize blocks VoIP and Skype ...
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