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Resolve one-way audio issues with Port Forwarding for VoIP/SIP

Posted on by Daniel Kobale
Using Port Forwarding for VoIP to overcome NAT issues. Port forwarding sometimes referred to as tunnelling, is a method of opening a port or ports in a router or firewall to allow communication from a party outside the network.  Port forwarding is the act of actually forwarding a network port from one network node to another.  This enables an external source to reach a port inside the private LAN...
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Vodafone Paging Network Closure

Posted on by Daniel Kobale
Vodafone closes down their paging network. Vodafone have announced that they will be closing their wide-area national paging network by 31st March 2018. This means that any Vodafone Paging customers who have not made alternative arrangements will lose their paging service on this date. Vodafone will shut down its pager network by the end of the after reaching an impasse with competition watchd...
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Dialler regulations – what you need to know about the 2017 Ofcom changes

Posted on by Daniel Kobale
Ofcom announced quite a few changes to their call centre guidelines in December 2016, focusing on the persistent misuse of calls as well as providing more clarity about how to approach silent and abandoned calls and IVM. For instance Ofcom have moved the goalpost somewhat with regards to the previously accepted 3% threshold for abandoned calls (i.e. the drop rate), which they now say should not...
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What is VoIP/SIP Call Termination?

Posted on by Daniel Kobale
SIP/VoIP Call Termination, what is it and how does it work! VoIP call termination is used to refer to the procedures that are used for routing telephone calls from one provider to the next provider until the call has been routed to the last telephone company and has been received by the recipient. Voice termination is another term that is used for call termination. The telephone companies are als...
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Which VoIP/SIP Codec Should You Use?

Posted on by Daniel Kobale
How To Describe the Quality of a SIP Trunking Call “So clear, you can hear a pin drop!” Are you old enough to remember the very successful tag line for Sprint Communications' long distance service back in the ancient 1990’s? “Can you hear me now?” Or...Did you grow up remembering the equally (if not more) successful phrase that Verizon Wireless made part of our cultural reality in the new mi...
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What is G.fast?

Posted on by Daniel Kobale
G.fast is a digital subscriber line (DSL) protocol standard for local loops shorter than 500 m, with performance targets between 150 Mbit/s and 1 Gbit/s, depending on loop length. High speeds are only achieved over very short loops. Although G.fast was initially designed for loops shorter than 250 meters, Sckipio in early 2015 demonstrated G.fast delivering speeds over 100 Mbit/s nearly 500 meters...
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Are you still using the Vodafone access number for TAP to SMS (Mobile Text) Messaging?

Posted on by Daniel Kobale
STOP and Switch to OpenTAP now! The Vodafone TAP gateway access number isn't even a managed service and completely unreliable.  If you call Vodafone and ask them for help, they will not help you as their TAP access number is an old legacy pager gateway. Its neither managed nor maintained for the alarm monitoring, it's just been used as such for many years. OpenTAP has been established since 20...
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What is a VoIP Phone Number?

Posted on by Daniel Kobale
What is a VoIP Phone Number? A VoIP phone number is fundamentally analogous to the other phone numbers we are familiar with. Landline numbers can be used over copper lines on the PSTN and cell phone numbers are used on cellular networks through handheld devices. Similarly, a VoIP phone number is basically an identifier that is used to make calls on VoIP networks. VoIP means Voice Over Internet ...
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