Tag: call – Page 4

Global SIP Trunks and UK DID Numbers for Call Centres, PBX and IP Infrastructure

Posted on March 29, 2018June 15, 2020 by Daniel Kobale

SIP Trunking with DIDcomms made easy! BT is phasing out ISDN by 2025, so now would be a good time to move to SIP trunking and VoIP phones services, if you have not already considered it. With ISDN you are limited to no more than 30 channels per E1, but the a single SIP trunk from DIDcomms, you have unlimited SIP channels for inbound and outbound calls. You can either just use your SIP trunk fo...
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What is SIP Termination?

Posted on March 1, 2018May 15, 2019 by Daniel Kobale

About SIP call termination? SIP termination is a service which allows users to use VoIP technology for making outgoing voice calls to external phone networks all over the world, including public switched telephone network phone numbers, as well as mobile wireless operators. Tariffs for SIP termination service vary from one SIP termination provider to another and calling rates vary depending on...
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Call charges and phone numbers

Posted on January 30, 2018 by Daniel Kobale

The cost of calling a phone number depends on the digits it starts with, your phone provider and whether you use a landline or mobile. You may get free calls to some numbers as part of your call package. Check with your phone provider. The costs below are approximate. Check with your phone provider to find out the actual cost, particularly if you’re calling from abroad. Calls fro...
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Competative UK and International VoIP Call Costs

Posted on January 15, 2018May 26, 2020 by Daniel Kobale

Local and International VoIP Call Costs We like to think we lead the industry! Highly competitive VoIP call costs to both UK landlines and UK mobiles, with cheaper pricing than other UK VoIP call network providers. We also offer competitive international call costs to landlines and mobiles in over 250 destinations Worldwide, we're the VoIP network provider for you!
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International Incoming Call restrictions on UK 070 Personal Numbers

Posted on January 15, 2018June 15, 2020 by Daniel Kobale

It has come to our attention from undisclosed sources, that BT are intentionally reducing international incoming call access to 070 Personal UK Numbers on the BT network. This is a direct breach of the Ofcom competition law and in due time will be dealt with! So we recommend placing your orders for our 0870 and 0845 UK numbers from our website, as 0870 and 0845 UK numbers still have open internati...
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What is VoIP/SIP Call Termination?

Posted on December 11, 2017May 15, 2019 by Daniel Kobale

SIP/VoIP Call Termination, what is it and how does it work! VoIP call termination is used to refer to the procedures that are used for routing telephone calls from one provider to the next provider until the call has been routed to the last telephone company and has been received by the recipient. Voice termination is another term that is used for call termination. The telephone companies are als...
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Which VoIP/SIP Codec Should You Use?

Posted on November 29, 2017May 15, 2019 by Daniel Kobale

How To Describe the Quality of a SIP Trunking Call “So clear, you can hear a pin drop!” Are you old enough to remember the very successful tag line for Sprint Communications' long distance service back in the ancient 1990’s? “Can you hear me now?” Or...Did you grow up remembering the equally (if not more) successful phrase that Verizon Wireless made part of our cultural reality in the new mi...
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Call Centres – 16 checks to ensure you’re Ofcom compliant

Posted on November 23, 2017January 5, 2019 by Daniel Kobale

Handling Silent and Abandoned Calls 1. Check your abandoned call message is being used for all campaigns 2. Check your abandoned call message content is correct for all campaigns 3. Monitor your abandoned call rate daily 4. Ensure your system rings for at least 15 seconds 5. Check your system follows the 2 second rule. The 2 second rule is mentioned a few times in the Ofcom guidelines, and th...
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Are you still using the Vodafone access number for TAP to SMS (Mobile Text) Messaging?

Posted on November 11, 2017February 25, 2021 by Daniel Kobale

STOP and Switch to OpenTAP now! The Vodafone TAP gateway access number isn't even a managed service and completely unreliable. If you call Vodafone and ask them for help, they will not help you as their TAP access number is an old legacy pager gateway. Its neither managed nor maintained for the alarm monitoring, it's just been used as such for many years. OpenTAP has been established since 20...
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With Incoming WiFi Call Roaming, you are always connected!

Posted on June 6, 2017November 22, 2019 by Daniel Kobale

Get you calls any where, any time on your DIDcomms numbers with WiFi Call Roaming your are always connected. You can access your DIDcomms calls with any WiFi router. Wherever you have a Wi-Fi connection, you can access the DIDcomms network. In your living room, at a party or even in your hotel room, at home or abroad. All on your existing subscription. No surcharges. No roaming costs. What you...
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