Tag: number – Page 4

Stop using the Vodafone service center number for your alarm systems!

Posted on January 22, 2018February 25, 2021 by Daniel Kobale

Stop using the Vodafone service centre number for your alarm systems and other monitoring! Stop using the Vodafone TAP gateway access number +447785499993 for your alarm TAP to Text (SMS) messaging. It's unreliable and is not a dedicated managed TAP gateway! Its time you switched to OpenTAP, established since 2012-2018 and its the UK's only official TAP gateway which has been approved by Texec...
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084 and 087 post customer service number ban

Posted on January 20, 2018January 20, 2018 by Daniel Kobale

084 and 087 post customer service number ban It is now illegal to use phone numbers starting 084, 087 for post customer service enquiries. 0844 numbers, 0845 numbers, 0870, 0871 and 0872 numbers are among those which have been banned following regulatory changes during 2014-2015. Banned numbers for customer service Almost all helplines or customer service lines relating to an existing purcha...
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Call Centres – 16 checks to ensure you’re Ofcom compliant

Posted on November 23, 2017January 5, 2019 by Daniel Kobale

Handling Silent and Abandoned Calls 1. Check your abandoned call message is being used for all campaigns 2. Check your abandoned call message content is correct for all campaigns 3. Monitor your abandoned call rate daily 4. Ensure your system rings for at least 15 seconds 5. Check your system follows the 2 second rule. The 2 second rule is mentioned a few times in the Ofcom guidelines, and th...
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Are you still using the Vodafone access number for TAP to SMS (Mobile Text) Messaging?

Posted on November 11, 2017February 25, 2021 by Daniel Kobale

STOP and Switch to OpenTAP now! The Vodafone TAP gateway access number isn't even a managed service and completely unreliable. If you call Vodafone and ask them for help, they will not help you as their TAP access number is an old legacy pager gateway. Its neither managed nor maintained for the alarm monitoring, it's just been used as such for many years. OpenTAP has been established since 20...
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What is a VoIP Phone Number?

Posted on July 26, 2017June 15, 2020 by Daniel Kobale

What is a VoIP Phone Number? A VoIP phone number is fundamentally analogous to the other phone numbers we are familiar with. Landline numbers can be used over copper lines on the PSTN and cell phone numbers are used on cellular networks through handheld devices. Similarly, a VoIP phone number is basically an identifier that is used to make calls on VoIP networks. VoIP means Voice Over Internet ...
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Get an 070 Personal Number. 070 Follow-me Numbers

Posted on May 23, 2017June 15, 2020 by Daniel Kobale

070 Personal Numbers are like 07 mobile type numbers which are also known as Follow-me Numbers. These can be forwarded to free of charge to VoIP, fixed landline or mobile in over 100+ countries. Find out more...
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Get an 0870 UK Number. 087 Fixed Rate Premium Numbers

Posted on May 23, 2017June 15, 2020 by Daniel Kobale

087o, 0871, 0872 numbers are all Fixed Rate Premium Numbers and cost up to 13p per minute. With DIDcomms 087 numbers you get free incoming calls to VoIP phone or app, free forwarding to UK fixed landlines and mobiles, plus forwarding to many international phone lines. Having an 087 number from DIDcomms costs you nothing, there is no catch and no hidden call charges. Find out more...
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Get an 0800 Freephone Number. 0800 Freephone Number for your Business

Posted on May 23, 2017June 15, 2020 by Daniel Kobale

Calls to 0800 numbers are free to call from mobile phones and landlines. Freephone numbers starting with 0800 or 0808 are now free to call from mobile phones as well as landlines. The move is part of an overhaul of phone numbers and charges planned for many months by regulator Ofcom which has now come into force. Find out more...
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Get an 03 UK Number. 03 Phone Numbers for your Business

Posted on May 23, 2017June 15, 2020 by Daniel Kobale

Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 calls. These rules apply to calls from any type of line including mobile, BT, other fixed line or payphone Find out more...
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Get the cheapest 0800 freephone UK number

Posted on April 13, 2017June 15, 2020 by Daniel Kobale

Freephone 0800 Numbers are a great way to increase sales as they enable potential customers to call your business for free from any UK landline or mobile phone. Freephone 0800 numbers can give your business highly professional national image and are proven to increase response to sales and advertising by enabling your clients to call you for free. Under the new Ofcom regulations, from July 20...
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