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calling

Final statement: Personal numbering – Review of the 070 number range

Final statement published 1 October 2018 070 numbers are designed to be used for personal or ‘follow-me’ services. When someone calls a 070 number, their communications provider pays a wholesale termination charge to the 070 service provider for the call to reach the recipient. The caller is then charged a retail price by their communications provider for making that call. As part of the Call ...
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How to Use a VPN with VOIP

Fix VOIP audio and connectivity issues with a VPN Unblock Skype, Viber, and Google Hangouts Secure your video and voice chats with 256-bit encryption Save money on international calls Get instant access to more sites and services from anywhere in the world Get ExpressVPN  Why use a VPN for VoIP? Freedom Some countries in the Middle East and Asia block VoIP services like Skype...
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OpenTAP access number changes

Due to the new Ofcom regulation changes effective immediately you are required to change the access number for OpenTAP Due to legislation and regulation changes, Ofcom has decided that as of October 1st, 2019 all 070 Personal Numbers will be re-rated to the cost of a mobile call. Therefore we can no longer support OpenTAP on the current access numbers 07045607101 or 07011106620. You must therefor...
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What is VoIP/SIP Call Termination?

SIP/VoIP Call Termination, what is it and how does it work! VoIP call termination is used to refer to the procedures that are used for routing telephone calls from one provider to the next provider until the call has been routed to the last telephone company and has been received by the recipient. Voice termination is another term that is used for call termination. The telephone companies are als...
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Which VoIP/SIP Codec Should You Use?

How To Describe the Quality of a SIP Trunking Call “So clear, you can hear a pin drop!” Are you old enough to remember the very successful tag line for Sprint Communications' long distance service back in the ancient 1990’s? “Can you hear me now?” Or...Did you grow up remembering the equally (if not more) successful phrase that Verizon Wireless made part of our cultural reality in the new mi...
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Call Centres – 16 checks to ensure you’re Ofcom compliant

Handling Silent and Abandoned Calls 1. Check your abandoned call message is being used for all campaigns 2. Check your abandoned call message content is correct for all campaigns 3. Monitor your abandoned call rate daily 4. Ensure your system rings for at least 15 seconds 5. Check your system follows the 2 second rule. The 2 second rule is mentioned a few times in the Ofcom guidelines, and th...
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How to Unblock DIDcomms VOIP, Whatsapp Calling, Skype, Viber and more VoIP apps with VPN

Some countries block VOIP and other IP software applications. Based on your location, DIDcomms VOIP calling, WhatsApp Calling may be blocked as well as other services such as Skype, Viber and Facebook Calls. But don’t let these geo-restrictions and censorship's get in the way of connecting with the important people in your life! Country Restrictions Belize blocks VoIP and Skype ...
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Cheap “Wi-Fi Calling VOIP Call Plan” from DIDcomms

Our Wi-Fi calling network is better quality than most UK mobile operators, and our customers have said its even better than Vonage or Skype! With all our 08x and 070 numbers you get FREE OF CHARGE incoming calls to VoIP and cheap phone calls from just 2.6p a minutes including VAT. NOW THAT'S CHEAP! We know we are cheaper than any UK mobile network Pay As You Go or Pay Monthly calling plans ...
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