Tag: also – Page 3

The understanding about what “abandoned calls” means for call centres

Posted on July 13, 2018February 27, 2019 by Daniel Kobale

"Abandoned Calls" and prohibited by most telecom providers and regulators of the telecoms industry. Again the subject has come up with call centre customers. "Abandoned Calls", "Ping Calls", "Missed Calls", this is all prohibited call traffic, which is not approved by any telecoms regulator and Ofcom have now banned it. As of March 2017 Ofcom announced 0% toleration on Abandoned Call Traffic. ...
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Resolve one-way audio issues with Port Forwarding for VoIP/SIP

Posted on April 3, 2018September 17, 2019 by Daniel Kobale

Using Port Forwarding for VoIP to overcome NAT issues. Port forwarding sometimes referred to as tunnelling, is a method of opening a port or ports in a router or firewall to allow communication from a party outside the network. Port forwarding is the act of actually forwarding a network port from one network node to another. This enables an external source to reach a port inside the private LAN...
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What is VoIP/SIP Call Termination?

Posted on December 11, 2017May 15, 2019 by Daniel Kobale

SIP/VoIP Call Termination, what is it and how does it work! VoIP call termination is used to refer to the procedures that are used for routing telephone calls from one provider to the next provider until the call has been routed to the last telephone company and has been received by the recipient. Voice termination is another term that is used for call termination. The telephone companies are als...
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Which VoIP/SIP Codec Should You Use?

Posted on November 29, 2017May 15, 2019 by Daniel Kobale

How To Describe the Quality of a SIP Trunking Call “So clear, you can hear a pin drop!” Are you old enough to remember the very successful tag line for Sprint Communications' long distance service back in the ancient 1990’s? “Can you hear me now?” Or...Did you grow up remembering the equally (if not more) successful phrase that Verizon Wireless made part of our cultural reality in the new mi...
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DIDcomms launches Prepay070 with Free Roaming to VoIP/SIP divert!

Posted on November 29, 2016May 15, 2020 by Daniel Kobale

We are moving into the digital age of the internet with rapidly developing technology, products and services and with that DIDcomms want to open the doors and break down the boarders starting with 070 Free SIP Roaming Worldwide. Free roaming you say, well how does that work? With our state of the art switch and billing platform, we have the ability to offer our 070 Personal Number customers fre...
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20 Free VoIP/SIP Softphones

Posted on November 3, 2016May 15, 2019 by Daniel Kobale

QuteCom Previously known as WengoPhone, Qutecom is a free, SIP compatible VoIP softphone initially developed by Wengo. QuteCom supports a range of VoIP codecs including G.729, G.711, iLBC, G.722 (wideband) and Speex. H.263 for video is also supported. XLite from Counterpath A very popular, free SIP softphone supporting a range of codecs and also offering great support for desktop business video...
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Brexit: All you need to know about the UK leaving the EU

Posted on July 26, 2016June 15, 2020 by Daniel Kobale

What does Brexit mean? It is a word that has become used as a shorthand way of saying the UK leaving the EU - merging the words Britain and exit to get Brexit, in a same way as a Greek exit from the EU was dubbed Grexit in the past. Why is Britain leaving the European Union? A referendum - a vote in which everyone (or nearly everyone) of voting age can take part - was held on Thursday 23 June, ...
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No Mr. Soros, Brexit Will Not be a Black Friday for the British Pound

Posted on June 26, 2016April 20, 2019 by Daniel Kobale

George Soros says the British pound is at risk of another 'Black Wednesday' event should the UK vote to Leave the European Union on June the 22nd. We disagree! George Soros, the man who once ‘broke the pound’ is back in the headlines with warnings that the British pound would suffer a cataclysmic decline, similar to Black Wednesday of 1992, should the UK vote to exit the EU. Soros has told The...
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PrepayGEO VoIP/SIP 2 Port Adapter for Analog Phones

Posted on February 6, 2016May 15, 2019 by Daniel Kobale

We also recommend the use of the following VoIP adapter with our PrepayGEO UK Numbers if you would like to continue using your regular analog home or business phones, without the added extra cost of having to invest in VoIP desktop IP phones The Cisco SPA112 2-port phone adapter provides an affordable high-quality VoIP connection through 2 standard phone line connections. The SPA112 features 2 ...
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SMS Gateway Provider for Burglar Alarm Text Messaging

Posted on December 8, 2013February 25, 2021 by Daniel Kobale

Does your security alarm system, pager or other monitoring device use TAP to SMS messaging alerts? Does your security alarm system, pager or other device use TAP to Mobile SMS text messaging alerts? DIDcomms has the solution for you! Our dial-up TAP to Mobile SMS text and email messaging gateway is completely free of charge to use, you only pay for the call to the dial-up access phone line! Al...
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